Privacy Policy

Effective Date: 01/07/2025

  1. Introduction

At Mahindra Goodwood safeguarding your personal information is a priority. This Privacy Policy explains how we collect, use, store, and protect your data in compliance with South Africa’s Protection of Personal Information Act (POPIA), which came into effect on 1 July 2021 after a grace period https://secureprivacy.ai/+14POPIA+14mahindragoodwood.co.za+14.

  1. Responsible Party & Information Officer

Mahindra Goodwood (under Benba Motors (Pty) Ltd) is the “responsible party” under POPIA. We have also designated an Information Officer to oversee compliance and address any data-related queries (+27 (0)21 591 5264, info@benba.co.za).

  1. Personal Information We Collect

We may collect the following:

  • Directly from you: contact details (name, email, phone), enquiries (e.g., finance, test drives), and similar information.
  • Automatically: IP addresses, cookies, browsing metadata, and usage patterns.
  • From service partners: where relevant and with your consent.
  1. Purpose & Lawful Basis for Processing

Your personal information is collected for purposes such as:

  • Responding to your enquiries and fulfilling requests (e.g., test drives, finance).
  • Managing our services and contractual obligations.
  • Complying with legal requirements.
  • Enhancing our website experience and marketing (with consent).

Under POPIA, we rely on lawful bases like consent, contractual necessity, legal obligation, legitimate interest, or your vital interest Mahindra USA+2InCountry+2Mahindra Auto.

  1. Voluntary Disclosure & Consequences

Providing personal information is voluntary. However, if you choose not to provide certain information (e.g., contact or identity details), we may be unable to respond to or fulfill your requests.

  1. Cookies & Tracking

We use cookies to improve our site’s functionality and analyze user activity. As required by POPIA, we obtain explicit, informed, opt‑in consent for non-essential cookies and tracking technologies Wikipedia+9https://secureprivacy.ai/+9Mahindra Auto+9.

  1. Data Sharing & Cross-Border Transfers

We may share your data with:

  • Third-party service providers (e.g. hosting, analytics, marketing) bound by POPIA-compliant contracts.
  • Legal or regulatory entities when lawfully mandated.

If we transfer personal information outside South Africa, we will ensure the recipient provides protections substantially similar to POPIA, or we’ll obtain your consent or rely on other lawful grounds InCountry+3https://secureprivacy.ai/+3Termly+3.

  1. Data Security & Retention

We implement reasonable technical and organizational safeguards to protect personal information from loss, unauthorized access, or damage Termly+15popiact-compliance.co.za+15DLA Piper Data Protection+15. Your data is retained only as long as necessary for the purposes for which it was collected or as required by law.

  1. Rights of Data Subjects

Under POPIA, you have the following rights:

  • Access your personal data we hold.
  • Correct, update, or erase your data.
  • Object to processing or request restriction.
  • Withdraw consent at any time (without affecting prior processing).

To exercise these rights, please contact our Information Officer. We may request identity verification before responding InCountry+7popiact-compliance.co.za+7DLA Piper Data Protection+7POPIAwithyouhamesha.com+9https://secureprivacy.ai/+9Termly+9goodwood.com.

  1. Data Breach Notification

If a security breach occurs that compromises your personal information, we will notify you and the Information Regulator without undue delay, as required under POPIA https://secureprivacy.ai/+4DLA Piper Data Protection+4Scytale+4.

  1. Updates to This Policy

We may update this Privacy Policy as needed to reflect changes in law, our practices, or services. Any changes will be indicated by an updated effective date.

  1. Contact Information

For any questions or requests related to privacy or POPIA compliance, please contact:
Information Officer, Mahindra Goodwood
224 Voortrekker Rd, Goodwood, Cape Town, 7460
Email: info@benba.co.za Phone: +27 (0)21 591 5264